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When you sign up, turn on two-factor authentication to make your profile safer and lower the chance of someone logging in without permission. You can change your notification settings and control what personal information you share at any time from your dashboard. End-to-end encryption makes transactions safer. Your deposits and withdrawals in $ are processed with cutting-edge technology that keeps third parties from seeing sensitive information. You can control your consent for marketing messages by changing the settings on your account. According to Canada law, all individual requests for access to or deletion of data are handled within the time limits set by law. The system regularly updates its IT infrastructure, which makes sure that it is always watching for strange behaviour. Automatic session timeouts and reminders to change passwords every so often are good for all account holders because they give them extra peace of mind. Please see the sections below for more information on how to store, send, and share information with regulatory bodies. If you need more information, don't hesitate to contact our support team. Make your profile now and enjoy a safe entertainment space made just for Canadian fans!
You can only make a personal account using the official sign-up form. This makes sure that your name, birth date, contact information, address, and preferred currency ($) are all encrypted and sent through secure channels. Don't send or post private information in messages or public channels.
When you register, update your profile, submit a transaction, or upload a verification, you mostly give us your personal information directly. Every time you log in or make a transaction, like putting money into $, it is automatically recorded. Cookies and tracking pixels keep an eye on what people do on your site to make it easier to use, find fraud, and meet legal requirements. If you turn off cookies, you may not be able to access parts of the site that require authentication or financial transactions.
All information that is sent in is automatically checked to make sure it meets the requirements of Canada, anti-money laundering rules, and responsible entertainment practices. Authorised people manually check identifying documents before allowing withdrawals or changes to $ settings. Legal rules only allow us to keep details for certain amounts of time. After these times are up, we automatically delete any extra entries. If you need to change or delete certain entries, please contact support. Taking quick action makes sure that customer data is in line with current rules and procedures, which protects both account holders and the platform's integrity.
To follow the rules in Canada and make sure you can easily access all services, give correct personal information when you open an account. When users sign up, they have to give the following information:
If you want to keep using the platform, you may need to give more information:
Advice: If something changes, always quickly update your account information. To avoid service interruptions or delays in getting your money back, make sure that all the information you give is up-to-date and matches official records.
Before signing up or adding money to your account, make sure to look at the list of approved third parties. Only payment processors, KYC verification agencies, and technical operators that provide essential services can see your personal information. There is no trading or selling of information for unrelated business benefits.
Contracts with third parties include strict rules about how to handle data. Regular checks are done on each service provider to make sure they follow Canada rules about keeping information private and safe when it is sent.
Never give anyone outside of the platform access to your account. The support team will never ask for your credentials or banking PIN.
Only payment processors that follow the rules can see the information they need to process deposits and withdrawals.
People who work to stop fraud, check for money laundering, and figure out taxes can only see the information they need to do their jobs.
Look at the transparency table below to see what kinds of data can be shared and who gets them:
Type of Data | Purpose of Recipient Category | Shared | Legal Basis |
---|---|---|---|
Payment Service Providers | Handling deposits and withdrawals in $ | Account number, transaction ID, and payment information | Service agreement is a legal obligation. |
Agencies that check your identity | Following the rules for KYC and AML | ID cards, proof of address, and date of birth | Obligation by law. |
Companies that help with IT and security | Keeping the platform available and safe | Encrypted login logs and IP addresses (with names removed when possible) | Real interest, need for a contract. |
Authorities that make rules | Audit and follow the law | Records of accounts and transactions | Legal duty. |
You can change your account settings or call support to take back your permission for sharing non-essential data. We never send advertisers sensitive information.
If you have questions about sending data to third countries or specific vendors, please use the data request channel to ask for more information.
Keep account information for no longer than the time required by Canada law and financial rules.
To follow anti-fraud and anti-money laundering rules, most records about users' profiles, payment activity in $, and gameplay history are kept for five years from the date of the last transaction or account closure, whichever comes later.
People can take back their marketing consent records at any time, but they stay for up to three years.
All digital records will be securely deleted according to retention schedules. This will be done by either cryptographic wiping or physically destroying servers that meet international ISO/IEC 27001 standards.
You can always ask for manual deletion, but there are rules in Canada that say how long data must be kept.
All requests for erasure are handled within 30 days of confirming the user's identity. Users are then notified when the erasure is complete.
Archived and backup data are kept in separate places with limited access and are checked every so often to see if they can be deleted.
After the main record is deleted, backup copies are destroyed, which is in line with the principles of data minimisation.
Without the user's permission, it is against the law to restore actions from backups for any personal data, except in cases of legal or security incidents.
Bonus
for first deposit
1000CAD + 250 FS